Terms and Conditions
Effective Date: March 31, 2026
Last Updated: March 31, 2026
Tech Inception Inc. (“Tech Inception,” “we,” “us,” or “our”) operates the website https://techinception.com and is the parent company of subsidiary entities including RxNovo Pharmacy and Melodia Care Hospice & Home Health. This Privacy Policy describes how we collect, use, disclose, and protect your personal information when you visit our website, use our services, or otherwise interact with us.
By accessing or using our website and services, you agree to the terms of this Privacy Policy. If you do not agree, please discontinue use of our website and services.
1. Personal Information We Collect
We may collect the following categories of personal information depending on how you interact with us:
a) Information You Provide Directly
- Contact information: Full name, email address, phone number, and mailing address
- Employment inquiry data: Resume, cover letter, work history, and professional qualifications submitted through our Careers page
- Communication content: Messages, questions, or feedback you submit through our Contact Us form or by email
- SMS/text messaging consent: Your phone number and opt-in consent when you subscribe to receive text messages from us
b) Information Collected Automatically
- Device and browser data: IP address, browser type, operating system, device type, and screen resolution
- Usage data: Pages visited, time spent on each page, referring URLs, click patterns, and navigation paths
- Cookies and tracking technologies: We use cookies, web beacons, and similar technologies to enhance your browsing experience and gather analytics data (see Section 7 below)
- Location data: General geographic location inferred from your IP address
c) Information from Third Parties
- Analytics providers: Data from services such as Google Analytics that help us understand website traffic and user behaviour
- Business partners: Information shared by our subsidiaries or partner organisations in connection with services you have requested
2. How We Use Your Personal Information
We use the personal information we collect for the following purposes:
- To respond to inquiries: Processing and replying to messages submitted through our contact form, email, or phone
- To process employment applications: Reviewing resumes and professional qualifications submitted through our Careers page
- To send SMS/text messages: Delivering text messages you have opted in to receive, including service updates, appointment reminders, and other communications related to our services
- To improve our website: Analysing usage patterns and user behaviour to enhance site functionality, content, and user experience
- To provide and manage services: Facilitating the delivery of healthcare technology services across our portfolio of companies
- To comply with legal obligations: Meeting our obligations under applicable federal, state, and local laws, including healthcare regulations
- To protect our rights: Detecting, preventing, and addressing fraud, security issues, and technical problems
- To communicate with you: Sending administrative notices, service-related emails, and updates about our company and subsidiary operations
3. Who We Share Your Personal Information With
We do not sell your personal information to third parties. We may share your information only in the following circumstances:
- Subsidiaries and affiliates: We may share information with our portfolio companies, including RxNovo Pharmacy and Melodia Care Hospice & Home Health, when necessary to provide services you have requested or to support internal business operations
- Service providers: We engage trusted third-party vendors who perform services on our behalf, such as website hosting, email delivery, analytics, and IT support. These providers are contractually required to protect your information and use it only for the purposes we specify
- Legal and regulatory authorities: We may disclose your information when required by law, subpoena, court order, or government regulation, or when we believe disclosure is necessary to protect our rights, your safety, or the safety of others
- Business transfers: In the event of a merger, acquisition, reorganisation, or sale of assets, your personal information may be transferred to the acquiring entity
- With your consent: We may share your information in other situations where you have given us explicit permission to do so
4. SMS/Text Messaging Consent and Privacy
SMS consent is not shared with third parties or affiliates for marketing purposes.
When you opt in to receive SMS or text messages from Tech Inception, your consent and phone number are used solely to deliver the messages you have requested. We will never share, sell, rent, or distribute your SMS consent or phone number to any third party or affiliate for their own marketing or promotional purposes.
You may opt out of SMS messages at any time by replying STOP to any message you receive from us. After opting out, you will receive a one-time confirmation message, and no further messages will be sent unless you re-subscribe. For help, reply HELP or contact us at info@techinception.com.
Message frequency varies. Message and data rates may apply depending on your mobile carrier plan.
5. Healthcare Data and HIPAA
Tech Inception is a healthcare technology company and the parent of entities that provide pharmaceutical and medical services. Any protected health information (PHI) collected, used, or disclosed by our subsidiary healthcare entities is governed by the Health Insurance Portability and Accountability Act (HIPAA) and applicable state healthcare privacy laws.
This Privacy Policy covers information collected through the Tech Inception corporate website (techinception.com). For privacy practices related to healthcare services delivered by our subsidiaries, please refer to the individual Notice of Privacy Practices published by each subsidiary entity.
6. Your Privacy Rights
a) California Residents (CCPA/CPRA)
If you are a California resident, you have the following rights under the California Consumer Privacy Act (CCPA) and the California Privacy Rights Act (CPRA):
- Right to know: You may request that we disclose the categories and specific pieces of personal information we have collected about you, the sources of that information, and the business purposes for collecting it
- Right to delete: You may request that we delete personal information we have collected from you, subject to certain legal exceptions
- Right to correct: You may request that we correct inaccurate personal information
- Right to opt out of sale: We do not sell personal information. However, you have the right to direct us not to do so
- Right to non-discrimination: We will not discriminate against you for exercising any of your CCPA/CPRA rights
To exercise any of these rights, please contact us using the details in Section 11 below. We will verify your identity before processing your request and respond within 45 days as required by law.
b) All Users
Regardless of your location, you may:
- Request access to the personal information we hold about you
- Request correction of inaccurate or incomplete information
- Request deletion of your personal information, subject to legal retention requirements
- Opt out of marketing emails by clicking the “unsubscribe” link in any email we send
- Opt out of SMS messages by replying STOP at any time
7. Cookies and Tracking Technologies
Our website uses cookies and similar tracking technologies to improve your experience and analyse how our site is used. The types of cookies we use include:
- Essential cookies: Required for basic site functionality, such as navigation and form submissions
- Analytics cookies: Help us understand how visitors interact with our website so we can improve content and usability
- Functional cookies: Remember your preferences and settings to personalise your experience
You can control cookie settings through your browser preferences. Disabling certain cookies may affect the functionality of our website.
8. Data Security
We implement reasonable administrative, technical, and physical safeguards to protect your personal information from unauthorised access, use, alteration, and disclosure. These measures include encryption of data in transit, access controls, and secure hosting infrastructure.
While we take data security seriously, no method of electronic transmission or storage is 100% secure. We cannot guarantee absolute security of your personal information.
9. Data Retention
We retain personal information for as long as necessary to fulfil the purposes described in this Privacy Policy, comply with our legal obligations, resolve disputes, and enforce our agreements. When personal information is no longer needed, we securely delete or anonymise it.
10. Third-Party Links
Our website may contain links to third-party websites, including those of our subsidiary companies. This Privacy Policy applies only to techinception.com. We are not responsible for the privacy practices of third-party websites and encourage you to review their privacy policies before providing any personal information.
11. Children’s Privacy
Our website and services are not directed at individuals under the age of 13. We do not knowingly collect personal information from children. If we become aware that we have collected information from a child under 13, we will take steps to delete that information promptly. If you believe we have inadvertently collected information from a child, please contact us immediately.
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. When we make material changes, we will update the “Last Updated” date at the top of this page and, where appropriate, notify you via email or a prominent notice on our website.
We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.
13. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:
Tech Inception Inc.
101 Jefferson Drive, 1st Floor
Menlo Park, California 94025
Email: info@techinception.com
Phone: 650-763-9177
